In a highly competitive market, communications service providers are increasingly looking for IT partners to deliver services outside their capacity or skill sets.
Providers are turning to outsourcing to a trusted partner to seamlessly support their clients in areas such as network monitoring and management, and break/fix services. At the same time they are aware that being able to offer high-margin IT services - such as cloud and hosting, business continuity and disaster recovery, desktop management and professional services - can greatly improve the bottom line.
How Phoenix supports the communications service providers sector
We can provide your business with additional capacity and skills to ensure you can seamlessly fulfil major contracts.
From cost-per-call-based break/fix maintenance to sophisticated managed service capability, we have the ability to deliver the support you and your customers need within a tailored set of service levels. We can monitor and manage network infrastructures, and have a nationwide network of field engineers ready to visit your client sites.
Our professional services team can help you turn your clients' IT vision into reality.
We'll help you control and maintain clients' infrastructure and desktop to minimise risk and manage costs throughout the IT lifecycle.
We provide the office and IT business continuity capability to ensure services are always available.
As an end-to-end managed services provider, we can help your clients migrate to outsourced or multi-sourced services, and into the cloud. Our state-of-the-art data centres provide the resilience, security and energy-efficiency that businesses demand.
Find out more about Phoenix' partnership approach and why we we're trusted to deliver services by some of the biggest names in the industry.