In highly competitive markets businesses are aiming to differentiate their offerings through great value and an excellent, innovative customer experience. As market conditions improve, companies need to be ready to support growing demand for new products and services through their travel, leisure and retail IT solutions. At the same time, margins are tight, while the demands of the supply chain are growing.
For many, cost containment, efficiency and the search for a wider audience has driven a move to the web, where 24/7 operation is high on the agenda. For those operating in the high street, speed and efficiency at point of sale are paramount.
How Phoenix supports the retail, travel and leisure sector
We help our clients to build flexible, resilient infrastructure to support reliable, cost-efficient and evolving services. We're responsible for more than 50% of UK high street point-of-sale support.
Our professional services team can help you determine how to align your IT services with the needs of the business. Our highly accredited technical staff and nationwide engineering workforce can deliver services tailored your needs, from deployment through break/fix to completely managed services. To protect your systems and ensure minimum disruption to business, we offer a range of services from backup through to business continuity centres to ensure service restoration as fast as possible.
We can work with you to determine which delivery model is right for your business, and we'll help you migrate to outsourced or multi-sourced services, and into the cloud. We operate data centres across the UK, providing resilience, security and high performance for your IT services.
First Choice case study
Phoenix is the First Choice for more efficient and cost-effective ITView case study
Heron Foods case study
Food retailer streamlines IT to get stock into stores fasterView case study
Marston's PLC case study
Shadow-Planner for business continuity protects major brewing businessView case study
Phones 4u case study
IT support ensures it’s business as usual on the high street for Phones 4uView case study
Welcome Break case study
Phoenix helps Welcome Break ensure reliable and cost-effective IT services 24/7View case study