In a highly competitive sector, second and third generation outsourcing contracts are now commonplace. Outsourcers are challenged to deliver broad service contracts to the highest standards and at low cost. Increasingly, this stretches the prime contractor in both capability and efficiency as technology develops and end clients become ever more demanding.
Systems Integrators and Outsourcers may not have the capacity or the right skills in every area, and sub-contracting to a trusted partner means that they can bid for and manage contracts successfully. In order to be competitive, yet generate respectable margins they sometimes focus on providing higher margin services directly and sub-contracting areas in which their own cost-base is too high for them to remain competitive: field engineering and hosting being two examples.
How Phoenix supports the systems integration sector
We can provide your business with additional capacity and skills to ensure you optimise your delivery model for major contracts.
Our professional services team can help you turn your clients' IT vision into reality.
We'll help you control and maintain clients' infrastructure and desktop to minimise risk and manage costs throughout the IT lifecycle. From cost-per-call-based break fix maintenance to sophisticated hosting, network management capability, we have the ability to deliver the support you and your customers need to a tailored set of service levels.
We build resilient network infrastructures, and provide both Disaster Recovery and Business Continuity facilities to ensure services are always available.
As an end-to-end managed services provider, we can help your clients migrate to outsourced or multi-sourced services, and into the cloud. Our state-of-the-art data centres provide the resilience, security and energy-efficiency that businesses demand and our 1300 UK-wide engineering force provide the local hands-on support for a distributed IT environment.
Find out more about Phoenix' partnership approach and why we we're trusted to deliver services by some of the biggest names in the industry.
Azzurri case study
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