Need a trusted partner to help you keep your customers’ lights on? To improve service levels, or to access new areas of opportunity?
Whether it's implementing and supporting Europe's largest Desktop managed service, putting extra 'management' into managed communications, or constantly monitoring and optimising Britain's' largest broadband network - we're helping some of the biggest names in IT all day, everyday.
Half of Phoenix grew up as Phoenix IT Services, with over twenty years' experience of delivering services to some of the most successful enterprises in the UK - exclusively through a Partner model.
It's thanks to that experience that we still work closely with and on-behalf of most of the IT industry's best-known names. Major Partners include Atos, Accenture, HP, Fujitsu, Oracle, Siemens, CSC, Logica, Azzurri, KCom, Tata, T-Systems, Cable & Wireless, BT… the list goes on and on.
Our long-standing relationships are down to a unique relationship management approach that assists our Partners in developing and accessing incremental opportunities within their market spaces.
All of our business processes from go-to-market proposition development through to incident management are uniquely designed to support the Partner, which means that we can support you in delivering seamless service to your customers.
We fully understand that we need to own the SLA and Service Delivery but that the relationship with the end customer always sits with our partner. This means that we can work hand in hand with our Partners to deliver the highest quality of service to their customers without any conflict of interest.
We'd be very interested in the opportunity to share our experience with you - why not get in contact with our Relationship Management team to see how we can build a more profitable future together?