You may have planned and rehearsed your BCM Programme and simply require advice and support on a few components - or you may only be starting down the path. Either way, our consultants can help you at every stage of your BCM journey: from emergency response and crisis management through to business recovery and resumption. Modular options include Programme Management & Business Evaluation, Strategy & Solution Design, Plan & Solution Development & Implementation, and Exercise, Maintenance & Review. You can gain the confidence you can recover critical operations swiftly following an incident, with the ability to demonstrate resilience to key stakeholders, auditors and customers, and reduced downtime through appropriate risk mitigation and proactive development of plans.
Advice, tools and complete managed solutions – from the experts in Business Continuity Management
Business Continuity Management (BCM) is increasingly essential - demanded by your customers, supply chain and auditors. But many organisations also perceive BCM as complex, costly and time consuming. Phoenix cuts through the costs and complexity to provide the support and services you need.
Through a combination of consulting, practical tools, and the option for a complete managed service, our BCM Practice can meet any requirements you may have in BCM, ITDR and work area recovery. Known for innovation in BCM - people, technology, process and approach - our record speaks for itself. Today, our BCM Practice can offer you a unified approach that is difficult to find elsewhere.
Benefit from hard-won industry experience
Effective BCM demands multiple skills and disciplines including analytics, project management, and document creation. Phoenix gives you instant access to this broad spectrum of expertise.
Crucially, we employ proven practitioners: each brings experience gained from operational BCM roles in sectors such as banking and insurance, public sector, manufacturing, utilities and retail, seeing holistic BCM programmes through to implementation, ongoing review, rehearsal and maintenance, avoiding pitfalls and ensuring a pragmatic approach. Our clients directly benefit from this experience.
- An unblemished 25-year record of continuously delivering BCM and ITDR services to over 2,000 clients
- We handle 240 invocations per year: 60% IT failures, 40% work area or communication failures
- 100 client rehearsals/exercises per month - each three days in duration
- We support 10 years’ worth of disasters each year
- Helping clients during Buncefield, London 7/7, Gloucester floods, BT Manchester tunnel fire
- Founding partner of the Business Continuity Institute (BCI)
Advice: BC Consultancy you can trust
Software: Shadow-Planner software
We own and control development of our own specialist award-winning BCM software: Shadow-Planner. Easy to access and use by organisations of any size, this cost-effective Software-as-a-Service tool drives efficiencies and cost savings across the entire BCM process. Four core modules comprise Business Impact Analysis, Business Continuity Planning, Notification and Mobile Plans. With minimal set-up costs and placing no additional strain on your people or IT resources, this flexible, scalable and multilingual solution supports the development and running of the most effective BC plans.
Complete Managed Solution: Managed BCM
We offer you a viable alternative to the cost, complexity and resources needed to deliver effective business continuity management in-house: BCM as a managed service. Our expertise and UK-wide resources enable us to remove the pain and complexity from the entire process, so you receive a quality controlled, flexible and cost-effective all-encompassing BCM solution. With a proven methodology led by specialist practitioners, we apply the right skills and disciplines in the right roles to optimise quality. Pricing is agreed up front and fixed for the term of your contract.