Strategic consultancy begins from the standpoint of your business rather than from technical IT. It provides reassurance to the CIO and the board that your IT is properly joined up with the rest of the organisation and is well-equipped to meet targets such as growth, innovation, customer retention, cost reduction, and business streamlining.
Delivered strategically, IT can make a real difference to your business and its profitability.
It's obvious. The more up-to-date and relevant information you have, the better the decisions you can make. That's why our professional services team build on industry best practice to help you with your IT strategic planning. We can clarify where you are with service delivery today, where your business needs you to be, and what your options are to get you there.
Making choices aligned with business objectives
Once we've gleaned that knowledge, we'll combine that with an understanding of the opportunities and risks of changing the way you deliver and manage services - insourcing, outsourcing or multi-sourcing. Then we'll create a roadmap to take you from vision to reality, and help you build a convincing business case for your stakeholders.
Infrastructure – audit and assessment
Our first step in strategic consulting is an end-to-end review of your IT, enabling us to identify roadmaps to achieve business goals, optimise IT and reduce costs. The review looks at directory management, storage and information lifecycles, desktop and application delivery, management, security and networking. Toolkits provide a robust framework to identify business requirements and define the projects and priorities necessary to effect change. We identify what is working, well, and highlight risks and shortfalls. We will emphasise opportunities for efficiency, profit and innovation and present a gap analysis revealing any areas where IT is not properly aligned with your business. A governance health-check ensures that IT risks are quantified and clearly understood so that they can be managed appropriately.
Based on the information we've collected from the audit of your infrastructure, we'll make practical recommendations which build into a Strategic Roadmap. Our aim is to deliver a programme of infrastructure optimisation that reduces costs and improves IT services.
Whether insourcing, outsourcing or co-sourcing are the right moves for your business, we'll know when we've completed an outsourcing feasibility study. This will give you the insights you need to make informed decisions about if and how to outsource. The study will look at the wider needs of the business, and consider where and how it can add value or efficiency. We use a structured approach designed to ensure that we understand your business objectives from the discovery phase, and then map those to your existing capability, covering people, process, technology and the current sourcing arrangements. We report back to your key stakeholders, providing valuable information such as an analysis of the current service and the required service, project requirements and activities prior to outsourcing, and an outline business case.
Government Procurement Service Framework
We are one of just 12 approved IT vendors who can help public sector organisations take advantage of the UK Government Procurement Service for IT Managed Services (previously the Buying Solutions Framework) for IT Managed Services (RM717). That means you can expect shorter buying cycles and significantly lower procurement costs. You can avoid bidding through OJEU, while working with us in the confidence that we have already succeeded in a rigorous assessment process that challenged us on quality, value and ability to meet customer requirements.
Business Case and Justification
Our structured consulting process will reveal opportunities for improvements and savings, and provide recommendations for change/business case.
Developing an IT Service Management approach
We can help you develop an ITIL-based IT Service Management Approach that enables you to create and benefit from best-practice capabilities in managing essential IT services. First we'll use gap analysis to discover the difference between business objectives and current IT capabilities. Then we'll show you how to apply elements of ITIL to improve service and delivery specific business benefits, with a framework developing at a pace that aligns with your business culture and objectives.